Director Management Operations IV

Department of Internal Medicine

Position Summary:

UTHealth Houston’s McGovern Medical School is seeking a Director of Management Operations IV (DMO IV). In this role, the Director will manage the daily clinical, business, and administrative operations for the department of Internal Medicine, MMS’s largest clinical department, driving their ongoing success both nationally and internationally. This position is essential for upholding high standards of patient care, enhancing operational efficiency, and promoting collaboration within and between departments. Additionally, the Director will be tasked with budget oversight, strategic planning, and the creation of innovative programs to bolster the departments' research and clinical service offerings.

Working under the leadership of renowned Professor and Chair, Dr. David McPherson, the DMO will identify and develop strategies and initiatives to fund the Department’s research and teaching efforts. The incoming DMO will have the opportunity to work closely with a dynamic team of more than 1000 employees, including 210 clinical faculty members, 16 research faculty, 37 staff physicians, and 75 Advanced Care Providers. This role is responsible for overseeing annual budgets exceeding $200 million and managing the administrative operations across seventeen clinical divisions and 16 clinic locations. The DMO will play a key role during a period of exciting growth and innovation, collaborating closely with affiliate partners: Memorial Hermann’s TMC and Community campuses, Harris Health’s Lyndon B. Johnson hospital, and UT Physicians.

Candidates should have at least seven (7) years of proven experience in leading a large-scale clinical operations program. The ideal candidate will demonstrate strategic insight, strong collaborative skills, and a dedicated focus on building relationships with physicians, clinicians, faculty, students, and staff.

Position Key Accountabilities:

• Plans, implements, and controls operational, financial, administrative and philanthropic activities in the areas of education, research services for the department under the direction of the Executive Director of Administration – Medical School, and department Chairs.
• Designs and evaluates operational and financial models; prepares and implements business and strategic plans, and develops and maintains administrative infrastructure for efficient and financially sound operations.
• Develops, implements, and monitors budget for multiple funding sources and ensures budget compliance with grant, legislative or organizational policies, procedures, rules and regulations.
• Assists with the evaluation and preparation of grant proposals and budgets, monitors compliance with grant restrictions/regulations, and ensures appropriate reporting to granting agencies.
• Ensures faculty, staff, students and fellows understand compliance regulations and rules.
• In conjunction with Department Chair and faculty, identifies and develops entrepreneurial projects to fund research and/or teaching efforts in support of the Department and Medical School stated missions.
• Manages departmental facilities, procurement activities, equipment purchases, and equipment inventory. Oversees construction and/or renovation projects.
• Serves as key liaison for department with other UT-H areas such as the Graduate School, Sponsored Projects, Accounting, Purchasing, Human Resources, Legal Affairs, Compliance, other medical school departments and external entities such as other state and federal agencies and professional organizations.
• Acts as a designated responsible party for financial reporting for the department. Ensures the department’s accounts are reconciled in a timely manner, and that the adequate separation of duties are established and maintained and that any contingent liabilities are identified and adequately communicated to the university’s central financial reporting personnel. Has an affirmative role to ensure that financial information for the department reflects actual results of operations.
• Balances the needs of department chair and central finance and accounting, through open communication and professional competence.
• Prepares and interprets financial analyses to better support the department’s mission.
• Manages contracts for professional services, processing contractual agreements, invoicing and collection activities to ensure a positive margin. Understands that, at a minimum, recovery of the full costs of services provided is an important goal of contractual “sales” of department’s personnel and other resources.
• May be responsible for supervising the development of new sites from planning to opening.
• May be required to ensure the clinics have organized patient processes and documentation focusing on effective patient-provider communication.
• May assist in the research and evaluation of new clinic sites.
• Manages Human Resource functions for the department with regards to: recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning.
• Responsible for the design, execution and effectiveness of a system of internal controls which provides reasonable assurance that operations are effective and efficient, assets are safeguarded; financial information is reliable and compliant with applicable laws, regulations, policies and procedures.
• Serves on or leads various medical school, university or external professional committees.
• Performs other duties as assigned.