What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

We are hiring immediately for a Full Time Senior Practice Manager to join our Department of Neurosciences. In this position, you would partner with a dedicated group of healthcare professionals at the Texas Medical Center location. We are looking for an individual who is passionate about leading people and making a difference in the delivery of patient-centered care. As the Senior Practice Manager, you would direct and manage all administrative, managerial, and clerical functions required for the clinical operations within the department in the heart of the Texas Medical Center. This position will involve both strategic planning and business development for future growth and expansion. 

Location: 6400 Fannin, Houston, Texas 77030

Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:  

• 100% paid medical premiums for our full-time employees  
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year) 
• The longer you stay, the more vacation you’ll accrue! 
• Longevity Pay (Monthly payments after two years of service) 
• Build your future with our awesome retirement/pension plan! 

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as... 

• Free financial and legal counseling 
• Free mental health counseling services 
• Gym membership discounts and access to wellness programs 
• Other employee discounts including entertainment, car rentals, cell phones, etc. 
• Resources for child and elder care 
• Plus many more! 

Position Summary:

Manages and coordinates all administrative, managerial clinical and clerical functions required for the operation of a multi-specialty clinic with moderate complexity.

Position Key Accountabilities:

Patient Care & Clinical Operations—

1. Responsible for ensuring high quality patient care is provided.
2. Coordinates facility building needs by acting as the primary contact for the center interacting with building management.
3. Maintains confidentiality per HIPAA guidelines in regards to patient information.
4. Makes recommendations to increase efficiency, decrease costs, or improve daily operations.
5. Develop and implement a cost effective and efficient, internal operations system to handle patient volume and required documentation for regulatory agencies.
6. Maintains an environment that complies with OSHA regulations and employee safety.
7. Handles patient complaints and reviews quality assurance information relating to practice and patient care issues.
8. Resolves any operation or issues that may arise.
9. Monitors patient volumes, quality of care, and performance of staff to identify areas for improvement.
10. Maintains a clinical provider appointment schedules that effectively utilize personnel, space, and equipment that could include multi-modality specialties like XRAY, Ultrasound, PET, MRI and CT.
11. Oversees all clinic facilities and equipment management which includes maintaining a clean safe environment for clinical inspections by regulatory agencies.
12. Manages and coordinates the daily and monthly clinical scheduling IDX templates for each provider.
13. Other duties as assigned.

Financial & Personnel Management—

1. Responsible for the economical and efficient performance of the practice.
2. Prepares the annual budget for Department-level review and approval. Monitors budget variance reports and presents financial analysis as appropriate.
3. Manages the daily business operations including purchasing, and marketing.
4. Maintains the employee and patient incident report files.
5. Interact with administrative offices of the organization regarding the selection of training and monitoring of new staff to ensure continuity of operations.
6. Ensures that personnel are appropriately trained for the job duties they are assigned.
7. Manages Human Resource functions for the clinic under the direction of the UTH-assigned Department with regards to: recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning.
8. Ensures accurate submission of time and leave requests, and verifies monthly payroll statements reflect submitted and approved time.
9. Produce all reports, manuals, and agendas, correspondence as directed by physicians and department administration on clinic volume, expense, and profitability.
10. Other duties as assigned.